OPTION 1:
Basic post live support
 This is your current plan
- EMAIL SUPPORT ONLY to our support team: [email protected]
- online tutorials and online training academy
- 1 free online one on one training session a year with our dedicated trainer
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OPTION 2:
Premium
(extra $100 a month)
(Dedicated account team)
- PHONE AND EMAIL SUPPORT including webinars
- access to workshops
- ongoing project feedback strategy review and project management
- 5 free online one on one training sessions a year with our dedicated trainer
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OPTION 3:
VIP and Service Level Agreement
(our accounts will confirm with you based on your requirements)
- Dedicated account manager, multiple personal mobile numbers to answer out of hours
- SERVICE LEVEL AGREEMENT
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OPTION 4:
Support direct to your contractor companies
(our accounts will confirm with you based on your requirements)
- Our team provides direct support to your contracting companies and end users
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